Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998. Xengo Internet Ltd is registered with the Information Commissioner in the context of the Data Protection Act 1998 to process personal data.
We collect information about you for the following reasons:

  • Processing your order;
  • Providing service to you;
  • Retaining records of the service we provide to you for a reasonable period following termination;
  • Operating and enforcing any contract in force between you and us;
  • To provide you with the best possible service.

We will conduct the majority of our communications with you via e-mail. We will notify you of support or billing related-incidents or incidents or occurrences that we feel may you may wish to become alerted or that may affect your service.

Your Details

We will never pass your e-mail address to any other person or agency unless compelled by United Kingdom law.
The type of information we will collect about you includes:

  • Your name;
  • Your address;
  • Your telephone number;
  • Your e-mail address.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by raising a support ticket with us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law and if we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
Financial and personal information will always be encrypted before being transmitted from you to us via a SSL session.
If you have any questions or concerns about our privacy policy please contact us at the support desk.

Your Financial Details

When paying for services provided by Xengo Internet Ltd you have the option to pay directly by credit/debit card or by PayPal. Xengo Internet Ltd encrypts your financial details when your payment information is processed.
Xengo Internet Ltd does not store your financial information.